ENGO Plus — a loyalty app for installers

A loyalty programme on the phone: installers scan ENGO products, collect points and exchange them for rewards.

Problem

ENGO Controls needed a loyalty programme for the installers who fit their products — on the phone, in several countries and languages. The client had no app design: we started from an idea, with no wireframes and no visual design.

What did we do?

  • UI and UX design of the whole app — from user flows to a custom component set (buttons, cards, forms, navigation),
  • a mobile app for iOS and Android: scanning product serial numbers (barcode and text recognition from the camera), an offline scan queue, points and a rewards shop (basket, delivery address, orders),
  • a product catalogue with technical data, wiring diagrams, a download centre and a complaints form,
  • news, promotions, training videos and training sign-ups,
  • an API (ASP.NET Core, SQL Server), integration with the manufacturer’s CRM system, tests and automated deployments (GitLab CI, Docker),
  • publication on the App Store and Google Play.

Result

The app is used in 11 countries and 4 languages (Polish, English, Romanian, Bulgarian).

Home screen of the ENGO Plus app
Home — product catalogue, system selection and technical support.
Points screen in the ENGO Plus app with a list of scanned devices
Your points — scanned devices and points to spend in the rewards shop.
Training sign-up screen in the ENGO Plus app
Sign-ups for product training, with contact details for the sales representative.